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Horizon Travel Worldwide is a family owned privately held Group ,which is 3 decade old and 2 generations in travel business ,Horizon Travel Worldwide was founded in 1996 , keeping with the company’s philosophy of personalized, speciality travel, we have built a reputation over the years for our product knowledge and service excellence. We think of travel as a serious and rewarding business. For past 25 years Horizon Worldwide’s team has pioneered and led thousands of tours, treks, safaris and expeditions all over India and our continual innovations have kept us at the forefront of exotic travel. We look forward to applying out vast experience and skills to your unique travel desires. Our head office is in New Delhi India and have associate regional offices across India, Nepal ,Bhutan Srilanka & Maldives This enable us with the ability to provide efficient communications and quick confirmations for your requests which enables us to serve you better. Horizon Worldwide maintains long standing relationships with all Hotels companies and local suppliers in every nook & corner of Indian Subcontinent . We are affiliated with following associations :
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
For your convenience, we may store your credit card information for longer than 30 days in order to expedite future orders and automate the billing process.
Do we use ‘cookies’?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• Via Email
• Can change your personal information:
• By emailing us
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We don’t honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don’t honor them because:
we don’t have tracking signals from any source
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We market to and collect information from children under 13.
Do we let third-parties, including ad networks or plug-ins, collect PII from children under 13?
No
In order to remove your child’s information please contact the following personnel:
Support Email
info@horizontravelindia.com
We adhere to the following COPPA tenants:
• We will not require a child to disclose more information than is reasonably necessary to participate in an activity.
• Parents can review their child’s personal information, direct us to delete it, and refuse to allow any further collection or use of the
child’s information.
• Parents can agree to the collection and use of their child’s information, but still not allow disclosure to third parties unless that’s part
of the service.
• Parents can review, delete, manage or refuse with whom their child’s information is shared by emailing our support staff, calling our
support number, or by mailing us a letter contacting us directly.
• We will notify parents directly before collecting PII from their kids. This includes what specific information you will want to collect
and how it might be disclosed, a link to your online privacy policy, and how the parents can give their consent. Also, if the parent
doesn’t consent within a reasonable time, you will delete the parent’s and child’s online contact info from your records.
• Parents can give consent by signing a consent form and sending it back to you via fax, mail, or electronic scan, use a credit card, debit card, or another online payment system that provides notification of each separate transaction to the account holder, call a toll-free number staffed by trained personnel, connect to trained personnel via a video conference, provide a copy of a form of government-issued ID that you check against a database, as long as you delete the identification from your records when you finish the verification process or contacting us directly.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
• We will notify you via email
• Within 7 business days
• We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
info@horizontravelindia.com and we will promptly remove you from all correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
horizontravelindia.com
216A/4 Gautam Nagar
New Delhi, Delhi 110049
India
info@horizontravelindia.com
Last Edited on 2017-09-19
All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to M/s Horizon Travel Worldwide
Payments:For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.
Mode of Payment: Overseas advance payment can be made through Wire Transfer to our bank.
Cancellation Policy: In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
45 days prior to arrival: 20% of the Tour / service cost
30 days prior to arrival: 50% of the Tour / service cost
15 days prior to arrival: 100% of the Tour / No Refund service cost
Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sunday’s will be considered on next working day (Monday).
For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
Wildlife Safaris cancellation:All the wildlife safaris booked into any of Indian Wildlife National Park/Sanctuaries are non refundable. Even date change request will be considered as cancellation and no payment will be refunded/ adjusted against it.
Our Liabilities & Limitations:Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
Horizon Travel Worldwide act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants’ safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes the rates quoted before the modification, can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client’s risk.
Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.
ICBI’s Image Scope is a 90-minutes diagnostic session with an expert Image Consultant. It helps you identify the gaps in the Image projected by you and helps you understand the possible solutions. You can then decide to avail of the services of an Image Consultant to implement the solution or you may opt to do it on your own using the free guide that you will receive as a part of the Image Scope session.
The 90-minutes Image Scope session with an expert Image Consultant shall include the following:
The 90-minutes Image Scope session will be facilitated at the nearest ICBI Center. Currently, ICBI has Centers at the following locations: Mumbai (Andheri West, Churchgate, and Thane West), New Delhi, Gurgaon, Kolkata, Jaipur, Pune, Ahmedabad, Bengaluru (Koramangala & St. Mark’s Road), Chandigarh, Chennai, Hyderabad, Surat and Vadodara. If the customer resides in a city where ICBI does not have a Center, the Image Scope session shall be facilitated via SKYPE or similar tool.
Your 90-minutes Image Scope session comes with a 100% money-back guarantee (after the Image Scope session has been completed by the expert Image Consultant). If you feel that it has not added any value, you can ask for a full refund – no questions asked.
The details as given by you while making the payment will only be used by ICBI to facilitate the Image Scope service, and to occasionally send you emailers informing you of latest offers/ workshops/ trends in the Image Consulting industry.
You may cancel/ reschedule your Image Scope session, provided it is done at least 24-hours before your scheduled session date & time. This is essential since the expert Image Consultant’s time is already booked in advance for you. In case you wish to cancel/ reschedule, you may send in a request via email to info@imageconsultinginstitute.com along with a brief mention of why you wish to cancel/ reschedule your 90-minutes Image Scope session.
The information contained in the Image Scope, other materials and the consultant’s opinions, are intended for educational and image enhancement purposes only, and ICBI will not be responsible, in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever, which may be suffered by the customer by his own interpretation and usage of the said information.
216A / 4 Gautam Nagar New Delhi 110049 Phone: +91 11 41741411
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